Job Description

Job Responsibilities:

• Manage and execute end-to-end event planning and production activities.
• Independently execute events or work collaboratively with internal and external teams.
• Serve as the primary contact for assigned key event projects.
• Understand stakeholder objectives and translate their vision into successful event experiences.
• Manage all aspects of event functions and step into operational roles as needed.
• Develop event scopes, objectives, visions, budgets, plans, timelines, and execution strategies with internal clients.
• Plan and coordinate multiple events and projects simultaneously.
• Research, negotiate, and contract event venues.
• Develop menus and coordinate food and beverage requirements.
• Source, negotiate, and manage vendors for staffing, décor, lighting, entertainment, AV, security, promotional items, signage, transportation, and other event requirements.
• Manage agencies and third-party partners involved in event execution.
• Provide regular communication and status updates to internal and external project teams.
• Participate in cross-functional meetings and provide recommendations and solutions.
• Coordinate with international offices and cross-functional departments as required.
• Ensure events are produced according to established plans, objectives, timelines, and quality standards.
• Manage event automation technology platforms and related processes.
• Oversee technical event production, including AV, video, lighting, staging, electronics, and product experiences.
• Lead complex AV requirements with vendors and communicate technical requirements effectively to stakeholders.
• Demonstrate knowledge of products, electronics, packaging, shipping, basic carpentry, and AV equipment.
• Perform event manager responsibilities independently with minimal direction.
• Take initiative in identifying assignments, risks, opportunities, and required actions.
• Track all event financial activities, including iProc creation and follow-through, purchase orders, invoices, reporting, and budget reconciliation.
• Develop and monitor event budgets and ensure appropriate financial controls.
• Support other event managers and planners on larger or more complex projects.
• Provide pre-event planning and onsite support for major events and initiatives.
• Motivate, guide, supervise, and support team members by example.
• Anticipate delays, risks, and unforeseen challenges and communicate changes proactively.
• Analyze challenging situations and recommend appropriate solutions.
• Drive issue resolution and ensure event deliverables remain on track.
• Develop creative solutions and implement event management best practices.
• Apply event industry knowledge to complex stakeholder, partner, and vendor requirements.
• Develop and improve event processes, metrics, and operational practices.
• Ensure compliance with brand, digital team, and organizational guidelines.
• Provide leadership and vision for major projects and event initiatives.
• Challenge and evaluate issues using facts, details, and multiple perspectives.
• Collaborate effectively with internal teams, vendors, agencies, and other stakeholders.
• Travel as required for events, including occasional weekends and holidays.
• Drive a personal vehicle when traveling to an offsite event where transportation is not provided.

Skills:

• Strong end-to-end event management experience.
• Excellent project management and organizational skills.
• Strong problem-solving and decision-making abilities.
• Proven ability to manage multiple projects simultaneously.
• Strong cross-functional collaboration and stakeholder management skills.
• Experience developing, managing, and reconciling event budgets.
• Strong vendor sourcing, negotiation, contracting, and management experience.
• Advanced knowledge of audio/visual event production.
• Knowledge of video, lighting, staging, and AV equipment.
• Ability to lead complex technical requirements with AV vendors.
• Strong understanding of event logistics, operations, and onsite production.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and collaborative management style.
• Ability to work independently with minimal direction.
• Ability to anticipate issues and develop solutions under challenging conditions.
• Ability to motivate, guide, supervise, and support teams.
• Strong attention to detail and ability to manage deadlines.
• Ability to work effectively with internal clients, agencies, vendors, partners, and international teams.
• Strong understanding of organizational effectiveness and operations management.
• Ability to evaluate situations from multiple perspectives.
• Ability to communicate recommendations using facts, details, and data.
• Willingness and ability to travel for events, including weekends and holidays when required.
• Ability to drive a personal vehicle for offsite events when transportation is not provided.

Education/Experience:

• Bachelor’s degree in communication or marketing
• Proven professional experience in event management, marketing events, experiential marketing, trade shows, or a related field.
• Demonstrated experience managing events independently from planning through execution.
• Experience managing complex events involving multiple stakeholders, vendors, agencies, and internal teams.
• Strong project management experience with the ability to manage multiple projects simultaneously.
• Experience with event budgeting, purchase orders, invoicing, financial tracking, and budget reconciliation.
• Experience negotiating and managing venues and third-party vendors.
• Demonstrated knowledge of AV, video, lighting, staging, and technical event production.
• Experience leading or coordinating teams during event planning and onsite execution.
• Strong analytical, organizational, communication, and problem-solving abilities.
• Ability to develop creative solutions and implement event-management best practices.
• Experience working in a cross-functional corporate environment.
• Proficiency with Microsoft Office Suite and Google Suite.
• Experience with Airtable and Cvent preferred.

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