Job Description

Join our award-winning team and be part of an organization recognized as the Boston Business Journal's #3 Best Places to Work in 2026 and the Boston Globe's Top 100 Women-Led Businesses in Massachusetts from 2018-2025!

Our mission to save and heal lives through organ and tissue donation unites our employees and inspires our work every day.

New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With nearly $150M in operating revenues, NEDS employs 399 clinical and non-clinical staff members throughout New England and across the country.

Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve.

Job Description

New England Donor Services is seeking an experienced  ICU RN, Critical Care RN, Trauma Nurse or Critical Care Respiratory Therapist  to join our team. As a  Donation Coordinator  you will respond on-site to organ donor referrals to provide clinical expertise in donor evaluation, donor management, organ allocation and organ recovery.

Now interviewing for the next Donation Academy Orientation class scheduled for January 2027

You will blend high level clinical and people skills to educate hospital staff on the donation process, work with donor families to obtain consent for donation and work with multiple surgical teams and critical care staff to optimize organs for transplantation. Success in this role requires a self-assured professional who has keen clinical assessment skills, the ability to be flexible and remain calm and effective in highly charged and clinically complex situations

Schedule :

Orientation: After a general company wide week long onsite (Waltham, MA) orientation, you will participate in a specialized organ donation training program.

• The New Hire Donation Academy is 3 days/week for first 3 weeks in Waltham office (generally Tuesday through Thursday on a day shift) and additional training in Waltham office throughout orientation program.
• Once the classroom training is completed, new hires will participate in 16-hour day on-call shifts. Average 14 shifts per 4-week schedule + trainings + meetings. Significant travel with personal vehicle throughout all of New England is expected. Mileage and other reimbursements available. 
• Independent: 16-hour on-call day shifts, 8:00am - 12 midnight shift. (3 shifts per week, on a 4 week schedule) + trainings + meetings. Significant travel with personal vehicle throughout New England is expected. Mileage and other reimbursements available.

Qualifications

Now interviewing for our January 4, 2027 start date cohort class. 

Optimal candidates have critical care or trauma experience with medical/clinical credentials including experience managing complicated clinical event

• Must have valid driver’s license and insurance (extensive driving throughout New England is required) and have reliable transportation.
• Ideal candidate must have the following:
  • Critical thinking skills and keen clinical assessment skills
  • Be compassionate and have conflict resolution skills
  • Able to sit, stand or bend for extended period of time
  • Have great work ethic and be forward thinking

**This position requires travel to Waltham Headquarters and various hospitals throughout New England 

Candidates will be required to travel by personal vehicle to meet the duties and responsibilities of this position. Must maintain the requirements of an “eligible driver” including being at least 21 years old, maintaining an acceptable Motor Vehicle Record (MVR) and required minimum personal automobile insurance per NEDS automobile policy.

Education and Experience:

• 3-5 years clinical experience/critical care experience and a Bachelor’s Degree preferred CPTC Certification a plus
• Annual influenza vaccination is required for employees who work in a clinical or healthcare environment outside of NEDS facilities.
• Ideal candidates lives within an hour of New Haven, CT.

What You’ll Be a Part Of:

You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation. As an NEDS employee, our benefits include:

• Generous paid time-off program
• Health, Dental, Vision, and Mental Health insurance coverage
• 2x Annual Salary Life Insurance
• Fertility Benefits
• Inclusive Healthcare Programs
• Flex Spending Account Options
• 403(b) Retirement Plan with Organizational Contributions
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Pet Insurance
• Working Advantage discounts Program.
• Personal career and skill development opportunities

You can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more!

Additional Information

When you join New England Donor Services you can expect competitive salaries and a great benefit package. Benefits include a generous paid time off program, BCBS Health and Dental Insurance, Healthcare Reimbursement Account, 2x Annual Salary Life Insurance, Pet Insurance, Flexible Spending Account (FSA), Short-Term and Long-Term Disability Coverage, 403(b) Retirement Contribution, Tuition Reimbursement, Employee Assistance Program and Discounts through Working Advantage.

New England Donor Services is an equal opportunity employer and welcomes candidates from all backgrounds to apply to meet the needs of the communities we serve.

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